Shipping policy

Prime MX Shipping Policy

Fast & Reliable Delivery:

• Orders are processed within 1–2 business days.

Shipping Options:

• UK: Standard 3–5 days | Express 1–2 days
• International: Standard 7–14 days | Expedited 3–7 days

Tracking:

• You’ll get a tracking number once your order ships.

Lost or Damaged Items:

• Contact us within 7 days if anything is missing or damaged—we’ll sort it out.

Customs & Duties:

• International buyers may be responsible for customs fees or taxes.

Need to Change or Cancel?

• Contact us within 1 hour of ordering for changes or cancellations.